At Macroflip Technologies, we want our customers to be completely satisfied with their purchase. This return policy outlines how we handle returns and exchanges for products purchased through our website.
Return Eligibility:
To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was received. We do not accept returns for products that have been damaged, modified, or altered in any way.
Return Process:
If you are not satisfied with your purchase and would like to initiate a return, please contact us at support@macroflip.com within 14 days of receiving your order. Please provide your order number and a brief explanation of the reason for the return.
We will then provide you with a return authorization number and instructions on how to return the product. Please include the return authorization number on the outside of the package when returning the product.
Once we receive the returned product and verify that it meets our return eligibility criteria, we will issue a refund for the purchase price, minus any shipping and handling fees. Refunds will be issued to the original payment method used to make the purchase.
Exchanges:
If you would like to exchange a product for a different size, color, or style, please contact us at support@macroflip.com. We will provide you with instructions on how to initiate the exchange process.
Please note that the product must be unused, in its original packaging, and in the same condition as when it was received to be eligible for an exchange. If the product you wish to exchange is out of stock, we will issue a refund for the purchase price.
Contact Us:
If you have any questions or concerns about our return policy, please contact us at support@macroflip.com. We are always happy to help. Thank you for your purchase.